Frequently Asked Questions

If you still have questions, please send us an email.

How do I take care of my Nadia Gabriella piece?

Your handcrafted handbag/jewelry is made out of acrylic, which is a delicate material that scratches easily. Keep your items in the provided dust bag when not in use to avoid any damage. To clean, use only a soft cloth. Avoid any liquids, especially alcohol or perfumes that may eventually lead to "fogging" or cracks in the acrylic. 

Do you accept returns/exchanges?

Yes, we do! Please click on 'shipping & returns' at the bottom of the page and follow our step-by-step instructions.

How long until my order ships?

Orders typically ship within 1-3 business days. We will notify you if an item is backordered or delayed.